Last Updated: 2026

These Terms of Service govern your use of the ITL Health website and the purchase of products from ITL Health (“ITL Health”, “we”, “us”, or “our”).

By accessing this website or purchasing products from us, you acknowledge that you have read and agree to these Terms of Service.

1. Important Health Information

IMPORTANT NOTE: WORK WITH YOUR HEALTH CARE PRACTITIONER

All materials provided on this website are for informational and educational purposes only.

Although the products described are primarily food supplements or natural health products, customers should consult a qualified healthcare practitioner regarding the applicability of any opinion or recommendation with respect to their individual symptoms or medical condition.

Nothing on this website is intended to replace professional medical advice, diagnosis, or treatment.

2. Product Information and Regulatory Disclaimer

All products sold by ITL Health Limited are manufactured to meet high industry quality standards.

Product descriptions, ingredient information, and other content are provided for general informational purposes. While we strive to ensure accuracy, product specifications, availability, and prices may change without notice.

No statement or product on this website should be interpreted as a claim to diagnose, treat, cure, or prevent any disease unless specifically approved by the appropriate regulatory authority.

Statements regarding our products have not been evaluated by the U.S. Food and Drug Administration (FDA).

Products classified as Natural Health Products (NHPs) are regulated by Health Canada and may have assigned Natural Product Numbers (NPNs) where applicable.

3. Orders and Acceptance

When you place an order through our website, you are making an offer to purchase products.

Orders are subject to acceptance and product availability. ITL Health reserves the right to refuse or cancel any order, including in cases of pricing errors, product availability issues, or suspected fraudulent activity.

Payment must be received before orders are processed and shipped.

4. Pricing

All prices displayed on the website are subject to change without notice.

Applicable taxes, shipping charges, and other fees will be displayed during checkout where applicable.

Customers are responsible for any applicable taxes required under Canadian law.

5. Shipping and Delivery

ITL Health aims to process and ship orders promptly; however, delivery times may vary depending on location and shipping carrier.

ITL Health is not responsible for delays caused by shipping carriers, weather conditions, customs processing, or events outside our reasonable control.

6. Returns and Refunds

If you are not satisfied with your purchase, please contact us within 30 days of receiving your order.

Returned products must:

• be unopened

• be in their original condition

• include original packaging

Customers may be responsible for return shipping costs unless the product is defective or incorrect.

Refunds will be issued once returned items have been received and inspected.

Certain products may not be eligible for return for health and safety reasons.

7. Product Use

Customers must follow all usage instructions and recommended dosages listed on product packaging.

ITL Health is not responsible for misuse of products or failure to follow label instructions.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, and other materials, is the property of ITL Health Limited or its licensors and is protected by applicable intellectual property laws.

Content may not be reproduced, distributed, or used without prior written permission.

All brands and product names mentioned are trademarks or registered trademarks of their respective owners.

9. Limitation of Liability

To the maximum extent permitted by applicable law, ITL Health shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

10. Changes to These Terms

ITL Health may update these Terms of Service from time to time.

Any updates will be posted on this page with the revised date.

11. Governing Law

These Terms of Service are governed by the laws of the laws of Canada applicable therein, without regard to conflict of law principles.

12. Contact Information

If you have questions regarding these Terms of Service, please contact:

ITL Health
info@itlhealth.com